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Cisco SMB Support Assistant Service

Cisco SMB Support Assistant Service

Cisco SMB Support Assistant Service-1

The Cisco SMB Support Assistant has been specifically designed for small and medium-sized businesses (SMBs) and provides the easy, cost-effective network support businesses need to help ensure operational reliability, contain costs, and protect your investment on Cisco SMB Class networking solutions. The Cisco SMB Support Assistant technical service offering provides access to Cisco SMB technical engineers, advance hardware replacement, operating system software maintenance and access to the Cisco SMB Support Assistant client and portal, which simplifies the ability to set up, configure, troubleshoot, and open service requests with emphasis on easy-to-understand instructions.

Product Description Cisco SMB Support Assistant extended service agreement – 1 year
Type Extended service agreement
Service Included Replacement
Full Contract Period 1 year
Response Time Next business day
Service Availability 8 hours a day / 5 days a week
Details
Service & Support Details Extended service agreement – replacement – 1 year – shipment – response time: next business day – availability: business hours ¦ Technical support – phone consulting – 1 year – availability: business hours ¦ Technical support – web knowledge base access – 1 year ¦ New releases update – 1 year

Cisco SMB Support Assistant Service

 

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